Shipping policy
Shipping Policy
Last updated: April 7, 2026
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days.
Shipping Rates and Delivery Times
Shipping charges are calculated and displayed at checkout. We offer the following estimated delivery times:
- Denmark: 1–3 business days
- EU countries: 3–7 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this to track your order through the carrier's website.
Customs and Import Duties
For orders shipped outside of Denmark, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us immediately so we can resolve the issue. We are not responsible for delays caused by customs or carrier issues outside our control.
Contact
For shipping questions, please reach out via our contact page or at copezclothing@gmail.com